The Userbrain iOS app needs your permission to record your screen and voice while testing.

If you want to Start a new Test and a dialog box shows up with the following: "Permission denied. Please allow the Userbrain app to record your screen and microphone."  - make sure that you gave the Userbrain app permission to record your screen and microphone.

How to reset the Permissions to record screen and microphone

  • Tap «Retry«
  • Tap «Record Screen & Microphone«

What to do if the dialog box doesn't disappear

Sometimes it happens, that the app is stuck in a loop and the dialog box doesn't disappear despite tapping «Recording Screen & Microphone«.

Try the following things if this is the case

  • Restart the iPhone
  • Delete the Userbrain app and reinstall it 
  • Launch the app again