You've just finished your first test with Userbrain but realized that there was something wrong with your recording?

No problem, you can always retake your example test and send us a new one. 

What do I need to do to retake the example test?

Please allow our support team to check your first test (this can take up to 7 days). We'll send you a short feedback email when there are any issues regarding your test.

As soon as you've received the feedback email, you can retake the example test. Please make sure that you have fixed the issues pointed out in our feedback email, before you submit your next example video.